Everything you need to support customers
A complete help center platform built for small businesses. No complexity, no bloat — just the features that matter.
Help customers help themselves
Create a comprehensive library of help articles that answers your customers' most common questions. Reduce support tickets and empower customers to find answers instantly.
- Rich text editor with formatting, images, and embedded media
- Organise articles into categories and subcategories
- Instant search across all articles
- Track article views and identify popular content
- Draft and publish workflow
Self-service returns made simple
Let customers submit return requests directly through your helpdesk. No more back-and-forth emails. Customers upload photos, describe the issue, and track their request status.
- Photo uploads for damage or quality issues
- Status tracking for customers (pending, approved, rejected, completed)
- Email notifications on status updates
- Customisable return request form
- Returns analytics and monthly breakdown
Speak your customers' language
Reach customers worldwide with translated content. We automatically detect visitor language and show content in their preferred language when available.
- 6 languages supported: English, Spanish, French, German, Italian, Dutch
- Automatic language detection from browser settings
- Translate articles, categories, and UI elements
- Language selector for visitors to switch manually
Make it yours
Your helpdesk should feel like part of your brand, not a third-party tool. Customise colours, upload your logo, and set your own hero text to create a seamless customer experience.
- Upload your company logo
- Set primary and accent brand colours
- Customise hero title and subtitle
- Custom domain support (Pro & Enterprise)
- Remove branding (paid plans)
Understand what customers need
See which articles are most popular, track views over time, and identify content gaps. Data-driven insights help you improve your help center and reduce support workload.
- Article view counts and trends
- Popular articles and categories
- Returns analytics with status breakdown
- Category performance metrics
- Real-time dashboard updates
Collaborate with your team
Invite team members to help manage your helpdesk. Assign roles to control who can edit content, manage settings, and handle returns.
- Email invitations with secure signup links
- Role-based access control
- Multiple admin users (paid plans)
- Team member management from dashboard
Ready to get started?
Create your free helpdesk in under 2 minutes. No credit card required.