We take security seriously. Your customers' data — and yours — is protected with industry-standard encryption and compliance practices.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your data is protected at every stage.
Hosted on Vercel and Neon, both SOC 2 Type II compliant providers. Enterprise-grade security without the enterprise price.
Automated daily backups with 30-day retention. Your data is safe even in the unlikely event of a failure.
We maintain high availability with redundant systems. Enterprise plans include an SLA guarantee.
Control who can access what. Assign Owner, Admin, or Agent roles to team members with granular permissions.
Track changes to articles, settings, and user access. Know who did what and when.
We're fully compliant with the General Data Protection Regulation. Here's what that means for you.
We only collect data necessary to provide the service. No tracking pixels, no selling data to third parties.
You own your data. We're just the custodian. Export or delete your data at any time.
Choose where your data is stored based on your preference and regulatory requirements.
Request complete deletion of your account and all associated data. We comply within 30 days.
GDPR
Compliant
TLS 1.3
Encrypted
99.9%
Uptime
30-day
Backups
Yes. You can export your articles, categories, and return requests at any time from your admin dashboard.
Your data is retained for 30 days after cancellation in case you change your mind. After that, it's permanently deleted.
No. We never sell or share your data with third parties for marketing purposes. We only use trusted infrastructure providers (Vercel, Neon) to host the service.
Please email security@aftersaleshelpdesk.com. We take all reports seriously and will respond within 48 hours.
Create your free helpdesk with confidence. Your data is in safe hands.